Covid-19 Precautions

Things to know ahead of your consultation

During this time we have extra processes in place to keep you safe:

  • If you are feeling unwell - let us know so we can rebook your appointment.
  • Please come on your own to the appointment - we do understand if you are a parent with a child or otherwise need a caregiver or chaperone.
  • Please wear a mask at all times - everyone inside the clinic will be wearing a mask. 
  • When you arrive, scan in using the QR Code at reception and sanitise your hands.
  • Within the clinic, we're maintaining social distancing at all times.  
  • We have Paywave and are accepting contactless payments only.

Our Covid-19 clinic processes

We're following all the guidelines of the Ministry of Health and the Physiotherapy Board, including:

  • Our team is 100% fully vaccinated.
  • All clients complete a Health Screen ahead of each consultation.
  • Everyone in our clinics must wear a mask.
  • We've maximised ventilation throughout the clinics - where it doesn't impact your privacy, your clinician may leave the consultation room door open for extra ventilation.
  • We're observing social distancing of at least one metre.
  • We have extra cleaning and sanitisation processes in place between each client and at the end of the day.
  • Telehealth remains an option for all clients.